Reviews

Where's Weed user
Federal Reserve
6/4/2021 - 10:58AM EDT
Star 3.8

I've tried other services and once I find one I like, I try to remain loyal to it. Unfortunately, that looks like it's coming to an end with Federal Reserve. Over the past 2 years, it's kind of a mixed bag. Some of the donations were better than expected, but lately, they've been over priced and this last one was FULL of seeds (no, I did not donate the lowest amount, rather, in the middle). There have been some hiccups in the past where they completely forgot about me and left me waiting for quite some time, but they made up for it. The last 2 donations have been very underwhelming and way overpriced for the quality of the product. Sometimes you'll get what you actually ordered (strain wise) but most often, the name does not match what you actually get. I do like seeing the pictures as it can give me a better idea of what I'm getting. I may give them one more chance to keep me as a loyal donator as I really hate trying a new place and dealing with "a different system". We shall see. Best advice though, only get the high end stuff if you're wanting true medicinal value and something that has a decent taste to it. Oh and just to throw it out there, I've been doing this for a long time and know what to expect and what strains I like. More often than not, the names they put on here are not correct.

Where's Weed user
HERB
3/17/2019 - 5:41PM EDT
Star 3.6

Before y'all tear me apart, I've been a loyal donator to Herb for over a year and have donated over $2k. I have also left good reviews in the past and only basing this review on my past 4 donations.The drivers have always been awesome. Once dispatch gives them the order, they do a great job of communication. They're all very friendly and myself having a lot of experience and knowledge, I can tell that they too have knowledge of the product that would be very helpful for the novice donator. Their issue is with dispatch and keeping their word. On two orders that were messed up, I was told they would make it up to me with something free on my next order. I did not get any of those freebies. That's ok though because I don't raise issues just to get free stuff. It's constructive feedback to better their business (like this review). Dispatch doesn't really communicate anything. It's on you to hope they gave the order to a driver. But, once the driver gets it, you're good, it just might take 5min to 5 hours til they get it. The only way you hear from dispatch is if you cancel an order. The excuse every time is basically "we're busy". Well, I'm tired of the same cookie cutter excuse. I'm glad they're doing great and they're busy, but using the same excuse instead of improving customer service just means they don't need loyal customers.

Where's Weed user
HERB
7/15/2018 - 2:37PM EDT
Star 5.0

Once again, Herb does NOT disappoint. I've tried several places, but this one is my favorite delivery team in DC! They continue to impress me with quality products, prices and service. I know exactly what I'm going to get. They don't try to pull a bait and switch of showing one product, and giving you a lesser for the same price like others do. They've definitely earned my loyalty!!

Where's Weed user
ROYAL HIGHNESS
6/24/2018 - 11:50PM EDT
Star 2.4

Either I got the wrong item or the picture on here is incorrect. The "sherbet" I ordered looks nothing like the picture, plus I think "SB" is the strawberry banana? Significant price difference, plus I don't think anyone would call what I got, "premium". Driver had good communication though. Oh well. Onto the next...

Where's Weed user
HERB
3/25/2018 - 3:33PM EDT
Star 5.0

These guys continue to be my go to. I know what I'm going to get each and every time. Quality product and great customer service. The drivers are always on time (if not early!) which was hard for me to find elsewhere. Others would give me a time and show up anywhere from an hour to several hours later. Not "Herb" though! When they say they're going to be there at a certain, they mean it! Thanks Herb!! See ya again soon!

Where's Weed user
HERB
2/8/2018 - 6:48PM EST
Star 5.0

Amazing place. I've tried about 6 or 7 of the others in DC and these guys will be my go to from now on. Communication was really good. They called shortly after I ordered and let me know the timing. Driver called me when he was 10 minutes out and was very friendly and courteous. Thanks Herb! We'll be seeing much more of each other!

Received my 2nd order from them after being satisfied with my first one. There was a slight mixup in my order and after being contacted by one of the supervisors, I must say, they have great customer service. They really do know how to treat you like a person and not just another number. I'll be ordering from them again in the near future.