Dc native, rented a hotel room for otakon & they had me running around all day trying to meet drivers who didn't have my orders or calling them repeatedly just to find out that they don't have what I want. Worst experience in the world. Got told off twice after waiting 12 HOURS. Wasted a whole convention day just for a bag of edibles that aren't even what I ordered (after going back & forth & substituting EVERYTHING) dry, stale, & hours late again. No one contacted me again, basically ran out the clock till they closed.