man I really wanted to give yall a chance. Ur page looks pretty, packaging looks good. My first experience was awesome. But the 2nd and last trip to penthouse was probably the worst I've had in DC. Over-priced (just put it in a lower tier!), dry, smell-less buds and when u reach out to them its nothing but excuses and empty promises to make it right. Oh yeah and the "gelato shatter" has to be fake.. I gag every hit. Ive bought some from 2 other vendors since I bought theirs and it works but then I try their "shatter" again to see if it was a fluke and almost puke every time. Its not potent at all. I only feel high cuz i just coughed my brains out. I wanted to try again because I know its tough times but they aren't running a good business. Lower your prices/ be truthful about the quality of ur product and dont call people names in ur review section. That's ur chance to show the community ur professionalism but instead u show us we are just going to be called names when leaving reviews. I don't care how difficult ur customers treat them right especially where others can see it!
My vape cart doesnt even work. I've tried it on three different pens and haven't even gotten one puff from it. I live 2 hours away so I dont open anything until I get home to avoid smell. I opened the package, hooked it up, and nothing!