First and last time ordering from them. Paid 395 and both of my halves was short and they pushed my delivery time back by 3 hours. Never again
OK so I was just told by the manager that I am complaining too much because I sat up there in waited 2 hours and 30 minutes for delivery which they kept pushing back and kept lying to me about. Please do yourself a favor and Don't order from these people I will copy and paste this review and leave it one this place every day for the rest of the year to let people know that they are wasting their time and money
I ordered from them the first time this week. Very good customer service and fast delivery. I will keep ordering from them
Please do yourself a favor and do not order from these people. Their customer service is terrible. You know that you only have 2 drivers but you fail to tell the people who are ordering from you. who is sitting here waiting 3 plus hours And still haven't received my order. they have terrible customer service. Every single time I have ordered from this place I've had an issue. If it wasn't that delivery address it was the delivery time. They know that they have bad customer service. they know that they are getting complaints. And they aren't doing anything about it. Do yourself a favor and order from somewhere else
They comp the delivery fee but this time I ordered from them was a mess. No communication. Apparently it was a new driver and he had issues with reading the address off the site. Rushed me to the location only for him to be in Nw and not SW. Waited 25 extra mins. He still short me a few dollars from the discount Never again. Please order at how high way better selection and customer service
Crazy thing is ive ordered from them before and the experience was great but this time it was the worst customer service I've ever had. You push my delivery time back. The driver called me rushing me to the location. Says to me oh i have other deliveries I cant wait. I get there and he's not there. He's at another location because apparently it was confusion with the address. You would think someone would call to confirm but no. They offer me some 10 dollar discount on a 200.00 order. Keep it. Thats not even worth it. Straight disrespectful. Please do yourself a favor and don't order from them. They will have you driving around DC just because nobody wants to communicate. Then get mad when you say something. The driver blames the women on the phone and the women on the phone blames the driver. Smh order from how high