Not so good, flaws in every system. Complaintson all levels. Ordered 2 feather carts @ $50 each,one was a dud, perhaps switch doing delivery - just saying the timing was a little longer than usual. That order cost me $140....ordered a certain type,specifically on another order and received something else that order cost me $240...I am notRich! When I called/text back, no response! andstill none. Too many fish in the sea for this reaction! I'm a senior and need my meds! On a fixed income.Loyalty is the key, from both sides.