Reviews

Where's Weed user
Buddha Buddy DC
8/31/2020 - 11:15AM EDT
Star 4.4

I used this service several times before writing a review. As a result I was able to see how they operate not only under normal conditions, but also when theres a problem. On my last order I was delivered an inoperable resin cart. I contacted the company, sent a video, and they allowed me to choose what day and time I wanted to receive the replacement. They even remembered where the original drop off was located. I felt like I was chatting with a friend. Additionally, when you call THEY ANSWER. Ive had too many experiences with delivery services that simply dont pick up the phone when you call. Id also like to say they have the friendliest drivers Ive ever come in contact with. Thats important to me as a woman.

Where's Weed user
Munchies
5/22/2020 - 9:46AM EDT
Star 4.8

Customer service/communication is top notch, delivery is on-time (or early), and the driver is courteous. If you want an easy hassle free experience, go with these folks.

Where's Weed user
PAQ / PREMIUM AND QUALITY / DC
7/4/2019 - 5:52AM EDT
Star 3.0

Horrible communication and delivery was over 2 hours late. My text to the business went mostly ignored as well as texts to the driver. I requested they take off the delivery fee once I finally got someone on the phone. So that was fine but then I had to text the driver to let him know the price adjustment. Honestly, I would rather pay double the delivery fee than wait an additional 2 hours for delivery.

Ive had terrible experiences with other services. NEVER on time or upfront with delivery estimates. And then I found The Sisterhood!!! I sent a text early (shortly before delivery window opened) to let them know I hadnt heard from the driver yet and someone CALLED to discuss my concern with lateness. Not only did they deliver within the estimated time frame but also took the time to explain the delivery process in case I was a first-timer. The driver was literally 5mins away by the time I hung up. That type of care, attentiveness and service is rare in this industry. It felt GOOD interacting with these pros. FYI they will ask for a picture of you holding your license for age verification so no funny business here. I love that!

Where's Weed user
CANNABEARDC
5/22/2018 - 11:10PM EDT
Star 1.2

Worst experience with a delivery service imaginable. Delivery was almost 3 hours past the "expected time and I still had to drive across town to meet the driver halfway. Contacted cust serv at about the one hour mark (as expected delivery was one hour) because I hadnt heard a word from the driver. When they finally got back to me they were about as clueless as I was. Not only was the delivery a headache but the product was subpar as well. Chocolate bar was partially melted when I received my package. Worst part is I informed these guys that it was my first time. So unless you have endless hours to hang around waiting (I didnt and informed these guys about the time constraint when I placed the order) I suggest working with a different company. Too many options to settle for mediocrity.