When a patient visits another certification center, they leave with only the doctor's cert in their hands most of the time. Chronic fills out all the paperwork for you! Very professional, and then after your doctor's visit, they actually take you into a private room and go over everything with you...I mean everything. When I left there, I had every question answered and my application paperwork in an envelope ready to go. No other place in Northern Michigan provides this level of service. Sure, it takes a bit longer, but this is not a card mill. They operate at a very high standard. I would recommend them to anyone.