Dubs Green Garden

12/29/2015 - 12:54AM EST

3.0

Dubs is very knowledgeable and helpful when he visits. Unfortunately, he's not punctual nor reliable. He responds to texts quickly and is well spoken in person, but the actions don't always match the words. I'm fairly laid back and low maintenance, but I get the impression he doesn't give a damn about retaining customers. Either that, or he needs some serious time mgmt training. Andrew is stellar and very, very professional. If he was in charge, the service would be impeccable. Sean is new and rather clueless. I lost patience with his dumb blonde act during his last visit and sent him away. Their prices are high but I was told this is because their bud is superior. Now that I've sampled what the competition offers, I'm not so sure. They seem to have a wider selection than what I've seen on other websites. The entire staff could benefit from a CRM database, and I'm hopeful that Dubs will discover a time mgmt app that will help keep him on track.