South King Holistic

2/10/2015 - 2:21AM EST

2.8

I once was a regular customer at this establishment but my last transaction with them made me feel as if I was taken advantage of. I am usually a flower smoker but I occasionally like to use the oil cartridge. In previous times I have had bad experiences with a brand named "PURE as the cartridge were often faulty. I expressed my concerns to the personnel and they assured me that the brand "THINC (the brand they carry in house) guaranteed a replacement cartridge in the event of a faulty cartridge. So, I purchased a cartridge. A couple of days later, I opened the THINC cartridge and it was just my luck that the cartridge was faulty. The cartridge did not produce a vapor and during the course of the day, the content in the cartridge disappeared. The next day I returned the cartridge to SKH and I was told to leave the cartridge with them and they would contact me the next day with a replacement. Well, the next day came but I did not receive a call from them. Four days had pass and I had yet to receive a call from SKH so I called them. The lady on the phone asked me my name and number and told me that I should receive a call within a couple of hours. Well, that never happened. So seven days had passed. I decided to call again. Same story but no call. I even went into SKH on several occasions and they have yet to make this situation right. Ive totally given up but I have also come to the conclusion that this place practices shady and unethical business practices.