1/26/2019 - 9:19PM EST

1.0

arrived 4.30pm sat, long line waiting in frigid weather, told by security that wed get in, and shortly after the shut line down to new arrivals. 2.5hrs later, after standing outside in below 30 degree weather, i get within 3 people of being let in to shop, and then told they wont let us in- despite the manager being fully aware of the number of people in line, and outdoor security in contact with him via radio. the mngr says- please come back tmrw...are you seriously kidding? GET BETTER ORGANISED for the people who are supporting your business! you know your store location will be popular with people traveling further to visit, you know there will be long lines, MANAGE them. COMPLETE WASTE OF TIME