My experience today was horrible and upsetting after coming here for years, I asked for indica only and the highest percent for the special that was going on,the bud tender went and grabbed my flower and placed it in the bag and sealed it, I was leaving out of the building and noticed that I had flower that was a way different percentage than what I had asked for, I went right back inside and was made to think that they were gonna take care of me, I spoke with the manager who supposedly spoke with his boss and was told that there was nothing that they could do and I could send him an email and express my concerns, the problem is that I was pretty much told by the manager that I am supposed to check before I leave, when I used to come here before I was told that I couldn't open my bag on property or inside, now I was told that you can because the chairs were moved, I also told him that my bag was sealed before I was shown my flower, he was going to take the heat for it and fix my order until he realized that my flower was in fact hybrid and not indica because everything is being mixed with everything now so there is no indica, I explained to him that hybrid makes me sick and I was not made aware of no indica, I explained to him that I am not a happy customer and that I should of been made aware of the this, to me that's desperation to sell product, no care or concern was given to me for spending over 50.00 for a product that I couldn't smoke, I made the manager aware that he would be losing a long time customer for their decision to not fix their mistake, Oasis is done,I'll stick to nuwu, they aim to make their customers happy, plus I went here and I bought some flower and was given a free preroll for my disappointment from Oasis, I should of went here first
The shorted my curbside order when I naively trusted them and didn't check the bag. I bought a bunch of prerolls and they switched 1 gram rolls with 0.5 gram without telling me. In fact they lied to me, and I was told earlier than one a single preroll couldn't be ordered because it was sold out, before noon. Speaking of selling out, these people ALWAYS overpromise and ALWAYS under deliver, or straight up screw you over. Not once did they have what they said they had. Not once! Forget about the phone, because it never connects you to anymore. Today, Memorial Day, I was dumb enough to give them another chance. I ordered before noon again, and I was given a 4 hour window which I accepted. Now it's 9 pm and I still am waiting. I would've never heard from them had I not sent a message thanking them for wasting my whole day. Now, the driver is lying to the operator, or the operator is lying to me, or both are simply lying and won't put it besides them, but sisterly the driver is complaining that I'm unreachable.
Never again. Do yourself a favor and pay a bit more and keep your self respect, because these pathetic excuses for human beings will treat as nothing more than a book filler, and they tell you to get lost at the end of the day.
See pictures for texts.
They stole .5 grams of oil from me and refuse to do anything about it, even after I had spent thousands of dollars at their shop. They don't care about customer service and they stole from me. 0 stars on everything as stealing from a customer is the lowest of the low.
I just signed up to order for delivery and you guys don't even have a menu online? How can I order? No one answers your phone. Please advise.
Menu does not give enough information on the flower strains. I always look at the info on the web before I buy. Guess I won’t be buying from here.
First time hope they gotta good weed
Great place for CBD and edibles.
I love staff love the location on my way there right now
I highly recommend this shop! My experience here was absolutely amazing. Everyone was very kind, knowledgable, and helpful. The shop is one of the best I have experienced. They have an awesome variety and great options for meds. I must say I was very pleased with my meds! The prices are good, bud quality is great, and the customer service is amazing.