
Bad customer service, once they sell you something. They will not respond.
Im very disappointed. I have order multiple times. And only the first two orders I got the right item. I have order the special $125 for any exotic flower.they alway sent me something different or mix buds. Yesterday I ordered the deal I ask for a pic of the flower and it look exotic. I tried to make sure I was going to get the right thing thats why I ask for a pic. When i received my order I opened in front of the driver, the buds didnt even look the same. and the driver also was like it looks close but not the same as the picture. I tried reaching out to see if i can exchange it. But not body responds.
Truthfully, I was left dissatisfied & would like a refund or better. I really made sure to thoroughly explain my needs & asked if my purchase would satisfy a particular THC content need. I was expecting at least some descent designer trim. What I received had a bad taste & very little potency. It just wasnt good & not worth buying. I dont even know what to do with it now. I wasted my money. Customer service was nice & everything, but I'd suggest making sure that the customer knows exactly what theyre getting. The driver was an hr late & I ordered a day in advance. (I hope this helps things get better) ORDER DATE FRI FEB 13
Official Response - March 2026
Were sorry to hear you were disappointed with your order. Thats never our intention.To clarify, the product ordered was shake, not premium flower. Shake is priced differently and typically does not have the same potency, structure, or overall experience as whole cannabis flower. We do our best to clearly communicate these differences so customers understand what they are purchasing.Regarding delivery, we provided a heads-up in advance about a potential delay, as the order was scheduled during one of our busiest hours. We always try to be transparent so expectations are set properly.That said, we value feedback and encourage any customer who feels unsatisfied to contact us directly so we can review the order and work toward a fair resolution.
New costumer here. They have the best strains, and prices.
fast and responsive. They have alot of the strains i want but cant find at other shops!
Best place I've found on here. Always on time. Great quality, great deals. Definitely recommend
This place has great flower for a reasonable price.
Great customer service and definitely the best deals out there trust me!!
Responsive! Cant wait to try the flurry strain! Prices are reasonable.
Very responsive and very reasonably priced on the delivery for southern va.
This is the best place so far Trust me, Ive tried several different places and none of them beats Exotic Buds. Once again they are fast and have really good prices and customer service. I highly recommend them Keep up the Great work \'
Great selections and service. Great price! Awesome bud!
Best customer service and great availability would recommend anyone coming into the DC area